Privacy Policy

At WorkerLot.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services. By using WorkerLot.com, you consent to the practices outlined in this policy.

1. Information We Collect

We collect two types of information: personal information you provide and automatically collected information about your use of our platform.

  • Personal Information:
    • Account Information: Name, email, phone number, and other contact details when creating an account.
    • Profile Information: Details like project descriptions for homeowners or skills and work history for workers.
    • Payment Information: Payment details for transactions, securely handled by third-party providers.
  • Automatically Collected Information:
    • Usage Data: Includes IP address, browser type, device information, and page interactions.
    • Cookies: Used to enhance user experience by remembering login details, tracking performance, and personalizing content.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Account Management: Creating and managing accounts, processing transactions, and providing customer support.
  • Service Delivery: Connecting homeowners with workers and facilitating secure payments.
  • Improving Our Platform: Enhancing services based on user feedback and interaction data.
  • Communications: Sending updates, notifications, and promotional offers (with consent).
  • Legal and Security Purposes: Complying with legal obligations and preventing fraud.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share it in the following circumstances:

  • With trusted service providers who assist in operating the platform.
  • To comply with legal requirements or protect user safety.
  • During business transfers, such as mergers or acquisitions.

4. Data Security

We take reasonable measures to protect your personal information. However, no data transmission or storage method is completely secure. Users are encouraged to take precautions, such as using strong passwords.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: Update personal details through account settings.
  • Data Deletion: Request account deletion, subject to legal requirements.
  • Opt-Out: Unsubscribe from promotional emails or update preferences.
  • Cookies: Manage cookies through browser settings.

6. Children's Privacy

WorkerLot.com is not intended for users under 18. If a child provides personal information, we will delete it promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be indicated by the “Effective Date” at the top of the page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us.

How to Protect Your Privacy on WorkerLot.com

  • Use Strong Passwords: Choose a unique, strong password and change it regularly.
  • Stay Within Platform: Communicate and transact only through WorkerLot.com.
  • Report Suspicious Activity: Report any suspicious profiles or actions to support.